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  •   +977 1 4545941 / 4545942
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e-Karja SuryaJyoti Cares Contact Us
  • Shanta Plaza, Gyaneshwor
  • +977 1 4545941 / 4545942
  • info@suryajyotilife.com
Claim Related Information
Claim Overview
Claim Rejection Reasons
  • rejected due to no documents
  • reject due to lapse
Settlement Ratio
98.37%
Average Claims Turn Around Time
2.12 days
Ageing of Pending Claims
0–120 days
Amount of Claims Paid
45.8M
Outstanding Claim Ratio
7.5%
No. of Outstanding Claims
< 1 Year 1-3 Years 3-5 Years > 5 Years
Outstanding Claims Amount
< 1 Year 1-3 Years 3-5 Years > 5 Years
Policy & Premium Related Information
Total Policies Issued Till Date
3745659.00
Policy Renewal Rate
99.56%
Policy Lapse Rate
0.44%
No. Of First Policies
35,532
No. Of Renewal Policies
36,224
No. Of Enforced Policies
552,642
Gross Premium collected in the FY
13.2B
Loss ratio
2%
Growth Trends (Policy & Premium) 5 Yrs
Growth Trends (Gross Premium) Policy Growth Rate
First Premium Collection by Category
Renewal Premium Collection by Category
Enforced Policies by Category
Information on Grievance Redressal
No. of Complaints Received
3
No. of Complaints Resolved
3
No. of Complaints Pending
0
AVG. Resolution Time
1 Days
Resolution Rate
100%
Complaint Reasons
  • Due agent problem
  • due staff behaviour
Product Transparency
SNProduct NameProduct ID Key BenefitsExclusions Waiting PeriodPrice Range (NPR.) Details
01 SuryaJyoti Naulo Baal Jeevan Beema NIA/LI020/2080/081/CP/0015 Death Coverage of Child and Proposer and Full Maturity Benefit As per the Policy terms and conditions 30 Days 50,000 – 999,999,999
02 SuryaJyoti Professional Jeevan Beema NIA/LIO20/2081/082/EP/0016 Death Coverage and Full Maturity Benefit As per the Policy terms and conditions 30 Days 500,000 – 999,999,999
03 SuryaJyoti Sahi Plan NIA/LI020/2080/081/TEP/0011 Whole Life Death Coverage and Premium Refund at age 70 As per the Policy terms and conditions 30 Days 500,000 – 999,999,999
04 SuryaJyoti Sajeelo Bhuktani Jeevan Beema NIA/LI020/2073/074/MBP/0005 Death Coverage and Partial / Full Maturity Benefit As per the Policy terms and conditions 30 Days 500,000 – 999,999,999
05 SuryaJyoti Samuhik Myadi Jeevan Beema NIA/LI020/2079/080/EP/0009 Death Coverage Only As per the Policy terms and conditions 30 Days 50,000 – 999,999,999
Complaint Categories
Total Value
7
Claim Related 1
Full/Partial Maturity 1
Premium Related 3
Loan/Surrender Related 1
Staff Related 1
Agent Related 0
Technical/System Related 0
Financial Strength & Solvency
165.40%
Solvency Ratio
6.29B
Networth
3.30 %
Net Profit Margin
162.90%
Liquidity Ratio
10.90%
Return On Equity
8.79
Earning Per Share
7.44%
Investment Yield
Updated at: 07 Aug 2026